Touch All-in-One Product User Manual

Jul 13, 2021

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1. Product introduction

     This product is based on shopping malls and developed a customized all{{0}}in-one computer, which is mainly used in shopping malls and chain institutions. It adopts Android Rockchip 3399 solution and supports wired network, wireless WIFI connection and other functions. The new 38402160P full HD display, dual 10-watt high-quality audio, built-in HDMI, USB, JR45 and other mainstream interfaces, external USB2.0 and JR45 network interfaces.

2. Product electrical characteristics

     This product uses a voltage input of 200V-240V, and the total power of the machine is less than 100W. This equipment has passed the safety inspection and passed the 3C certification.

3. Matters needing attention

     1. This product cannot use AC voltage higher or lower than 200V-240V. If the voltage input is lower than 200V or higher than 240V, the machine will not be able to start or burn.

     2. Please use a socket with a ground wire connection, and use the machine's standard power cord to ensure the normal use of the machine.

     3. The unannounced visit position of the product socket should try to avoid the place that children cannot touch, and pay attention to the safety of electricity.


     4. The machine should be kept away from water to avoid short circuit of the machine, away from heat source accessories, away from high-voltage power grids, away from places with vibration or shocks, to avoid machine instability.


      5. For your safety, non-professionals do not recommend opening the back door when the power is turned on. There is high voltage inside. When opening the back door, the machine should be turned off first and operated under the condition of power failure.


      6. If the machine is not used for a long time, the power plug should be unplugged.


      7. Do not switch on and off frequently so as not to affect the life of the display, and the normal shutdown should wait 3 minutes before turning it on.


      8. Avoid metal or liquid entering the machine. If liquid or metal body enters the machine, please turn off the power immediately and contact a professional to deal with it.


      9. If there is a peculiar smell inside the machine, please unplug the power immediately and ask a professional to repair it.


      10. Please do not set the maximum display brightness and contrast for a long time to prolong the life of the LCD screen.


       11. Please make sure that the test voltage is the same as the receiving machine before using the machine.


4. Installation guide


      This product adopts the packaging method that the body and the base are separated. 1. Fix the base and check whether the screws are tightened.


2. Take the body lightly and lock the screw from the back of the low seat to fix the body and the base.


Five, basic function operation


     1. Fix the base, check whether the screws are tightened, screw the antenna on the top of the back, and stand the machine upright.


     2. Connect the power cord, connect the rocker switch, and turn it on.


     3. How to connect to the Internet


     1. Insert the network cable directly from the rear network interface, click to open the main page, click Settings, select More---Ethernet to connect to the network.


     2. WIFI connection


     Home Page - Settings - Wireless Networks - WLAN - On


      3. Main page - Settings - Display


      4. Main page - Settings - Hide the status bar and show the status bar


      5. Main page - Settings - Language and input method


6. Frequently Asked Questions Guidance


      1. The machine cannot be started


       Please first check whether the machine is powered on normally, whether the rocker switch is turned on, and whether the main board indicator light is on.


       If the power does not start, whether someone has modified the firmware or modified the screen parameters.


      2. The display screen is abnormal


      Whether the machine has been subjected to vibration or shock


      Have you changed the screen parameters?


      Are the contrast and brightness settings normal?


      3. The WIFI network cannot be connected


      Is it too far from the hot spot?


      Is the antenna loose?


      Is there a problem with the IP settings?


      4. Software problems


      Whether the APK is installed normally and whether the APK has passed our test


      The screen will jump suddenly, whether there is an APK with automatic operation on the machine


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